Site Reliability Engineer

Stack

Responsibilities

• ▹Partner with service teams to define meaningful SLIs and SLOs grounded in customer experience, and build error budget policies that turn them into engineering decisions
• ▹Own and evolve the Operational Readiness Review (ORR) process for new services and major changes
• ▹Strengthen the incident-to-improvement pipeline: connecting postmortem findings to operational readiness gaps and identifying repeat failure patterns
• ▹Act as the reliability expert teams pull in for architecture reviews, failure mode analysis, and dependency mapping
• ▹Identify and quantify operational toil across the org, and build or advocate for automation that eliminates it
• ▹Help teams design sustainable on-call practices: alert quality, escalation paths, runbook coverage
• ▹Track and report on org-wide operational maturity, surfacing systemic gaps

Requirements

• ▹7+ years of experience in SRE, production engineering, or reliability-focused roles, including shaping SRE practices and driving adoption across teams
• ▹A software engineering mindset — writes code and builds tools, not just configures them
• ▹Hands-on experience defining and operationalizing SLOs/SLIs at scale, including error budget policies that actually influenced engineering decisions
• ▹Deep experience with incident response, postmortem facilitation, and turning incident learnings into systemic improvements
• ▹Experience with large-scale multi-tenant systems (bonus: managed database platforms or Postgres)
• ▹Proficient with cloud infrastructure (AWS preferred) and infrastructure-as-code (Pulumi preferred, Terraform/CDK also acceptable)
• ▹Clear and persuasive communication, able to influence without authority across a distributed org
• ▹Experience in async or globally distributed teams

Nice to have

• ▹Experience with Kubernetes-based platform operations
• ▹Familiarity with OpenTelemetry, VictoriaMetrics, Grafana, or similar observability tooling
• ▹Experience building developer-facing reliability tooling (SLO dashboards, ORR frameworks, toil tracking, DORA metrics)

Soft skills

What we offer

• ▹Fully remote, with a WeWork membership or co-working allowance anywhere in the world
• ▹ESOP (equity ownership) for every team member
• ▹Tech allowance to set up your ideal work environment
• ▹Health benefits: 100% of employee health insurance covered, 80% for dependents
• ▹Annual company off-site in a new city
• ▹Flexible, asynchronous work
• ▹Annual professional development / education allowance

About the company

Supabase is the Postgres development platform, built by developers for developers, offering Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. It manages millions of Postgres instances. The team is born-remote and open-source-first: 280+ team members, 55+ countries, 500,000+ community members, $500M raised.