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Job
(US) Software Implementation Consultant - Clinical
IT Consultant
• Remote
• Full-time
•
USA
As part of the Professional Services team, the Software Implementation Consultant acts as the principal liaison with customers, implementing best practices to optimize workflows and drive business outcomes in Long-Term and Post-Acute Care (LTPAC) settings.
Responsibilities
- ▹Build customer relationships and act as a trusted advisor
- ▹Lead in-depth analysis of the customer's business processes, operations, and practices
- ▹Lead solution configuration and setup
- ▹Recommend best practices to optimize workflows
- ▹Work as part of a high-performing, cross-collaborative team
- ▹Travel to customer sites and regional meetings (up to 30%)
Requirements
- ▹Diligent, customer-focused, agile, and transparent approach
- ▹Strong communication skills
- ▹Experience with business process analysis and solution configuration
- ▹Willingness to travel (up to 30%)
Soft skills
Customer focusAgilityTransparencyStrong communicationRelationship building
About the company
PointClickCare is a leading health-tech company with the largest long-term and post-acute care dataset and a marketplace of 400+ integrated partners, serving over 30,000 provider organizations.
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