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In-Service Support Project Engineer (m/w/d)
Other
• On-site
• Full-time
•
München, Germany
WHAT WE ARE LOOKING FOR The BOXER 8x8 is the leading armoured vehicle with a multi-national user background that has been developed in a joint co-operation programme between Germany and the Netherlands by the international consortium ARTEC GmbH in Munich, Germany. ARTEC is a joint-venture of KNDS Deutschland GmbH & Co. KG, Rheinmetall Landsysteme GmbH and Rheinmetall Defence Nederland B.V. It is the prime contractor responsible for the BOXER Programme, the co-ordination of series production and the focal point for export opportunities. By December 2025, more than 2,000 BOXER vehicles had been contracted. Further large-scale projects are in the pipeline. In the role of In-Service Support Engineer for the BOXER program you are responsible to support international costumers and the representative agency, NATO Support and Procurement Agency (NSPA), during the In-Service support phase of the leading multi-national 8x8 military armoured vehicle. At the industry consortium ARTEC, all technical and cross-discipline activities are focused on making a good product even better to protect the future and security of Europe and Worldwide. Parts of the BOXER of ISS Project Engineer role: * Preparation, execution and completion of follow-up for meetings with prime contractors and customers within the scope In-Service Support phase * Attending and supporting regularly held customer meetings (Multinational Configuration Control Board, Logistic Control Board etc.) * Monitoring and tracking the Engineering and Logistical Change Proposals and other deliveries under the continuous service * Supporting in the preparation of periodic reports (quarterly progress reports, risk reports etc.) * Supporting the offer preparation process for the Service on Request from the customer * Coordination of ARTEC`s Main Subcontractors * Ensuring coordination between the departments of ARTEC that have responsibilities within the scope of In-Service Support phase * Continuous improvement of processes and monitoring of KPIs * Supporting and deputizing the In-Service Support Manager of ARTEC * Bachelor's degree, engineer, technician or comparable qualification * Previous experience in customer support and/or with the NSPA is advantageous * Basic understanding of ILS sub-disciplines and their interaction with each other * Basic understanding of Configuration Management process * Experience in contract management is advantageous * Strong organizational and communication skills * Ability to quickly understand and facilitate complex technical relations * Hands on mentality * Business fluent in English written and spoken * Strong scheduling/ planning skills ARTEC is characterized by a flat hierarchy with a project-matrix organisation. This provides the opportunity for you as BOXER ISS Project Engineer to work on a international project with different team members from different countries at the same time. The office is located in Munich - the most liveable city in Germany. * Interesting and varied opportunities in a leading role for large scale and demanding International and National projects across the whole life cycle (development, series production, In-Service Support) of a state-of-the art military vehicle. * Development opportunities for both personal and professional growth within the organization. * Individual training opportunities offered by externals as well as a consortium owned academy. * An office that is easily accessible by public or private transport within Munich. * Attractive payment package and pension. * 30 leave days and a variety of flexible working models that allow time off for yourself and your family. * Flexible working hours incl. 40% mobile working possible as a standard. * Wide range of corporate benefits. * Offsite and team building events to underline the modern working environment. * Medical service at the location. * Job Bike. * Subsidized D-Ticket. * Access to EGYM Wellpass.
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