Senior Solutions Architect – Sydney

Stack

Responsibilities

• ▹Lead technical discovery, demos and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle.
• ▹Drive the technical evaluation process as the directly responsible individual, including solution design, proof of concept or proof of value ownership, workshop design, and the technical components of tenders, audits and value stream assessments.
• ▹Collaborate with Account Executives and regional sales teams across ANZ to shape and execute account strategies that support new customer acquisition and expansion.
• ▹Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation.
• ▹Advise customers on modern software development, continuous integration, continuous deployment, security and cloud practices, challenging existing approaches to improve return on investment.
• ▹Serve as the voice of the customer with Product Management, Engineering, Sales and Marketing by sharing feedback, use cases and competitive insights.
• ▹Maintain and extend your technical expertise in GitLab, DevSecOps, AI and related cloud technologies, creating reusable examples, best practice guidance and technical collateral for customers and partners.
• ▹Invest in your own growth through ongoing learning, mentorship and knowledge sharing to improve the impact of the Solutions Architect team.

Requirements

• ▹Experience engaging with customers in technical pre-sales, consulting or similar roles, guiding them through solution design and evaluation.
• ▹Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and CI/CD workflows.
• ▹Hands-on experience with GitLab or comparable source control, CI/CD and collaboration platforms, and the ability to map platform capabilities to customer use cases.
• ▹Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security and operations options with technical teams.
• ▹Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.
• ▹Clear technical communication and presentation skills, adapting messages for practitioners through to senior business and technical decision makers.
• ▹Skill in building trusted relationships, listening with empathy and acting as a customer advocate to internal teams such as Product, Engineering, Sales and Marketing.
• ▹Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise and applying transferable experience from related fields.

Soft skills

What we offer

• ▹Flexible Paid Time Off
• ▹Team Member Resource Groups
• ▹Equity Compensation and Employee Stock Purchase Plan
• ▹Growth and Development Fund
• ▹Parental Leave
• ▹Benefits to support health, finances and well-being

About the company

GitLab is the intelligent orchestration platform for DevSecOps, with more than 50 million registered users and more than 50% of the Fortune 100 as customers. All roles are remote, some with location-based eligibility requirements.