Java SRE Engineer (contract)

Stack

Responsibilities

• ▹Provide production application support for large-scale enterprise applications, ensuring high availability and stability
• ▹Monitor, investigate and resolve production incidents within agreed service levels
• ▹Troubleshoot, perform root cause analysis and resolve issues across Java-based applications
• ▹Support and maintain applications running on Unix/Linux environments
• ▹Run SQL queries for data analysis, validation and issue investigation
• ▹Monitor application performance, JVM health and server resources to identify potential issues proactively
• ▹Collaborate with development, infrastructure and business teams to resolve complex production problems
• ▹Support ITSM processes, including incident, problem and change management
• ▹Take part in application deployments, release support and post-implementation monitoring
• ▹Maintain operational documentation and contribute to continuous service improvement

Requirements

• ▹5-7 years of experience in application production support or application maintenance
• ▹Strong hands-on experience with Java applications and a solid understanding of application architecture
• ▹Experience supporting enterprise applications in production environments
• ▹Good knowledge of JVM concepts, application logs and Java troubleshooting techniques
• ▹Strong SQL skills for data analysis and issue investigation
• ▹Hands-on experience in Unix/Linux environments, including server-level troubleshooting
• ▹Experience managing and supporting applications hosted on large-scale server environments
• ▹Strong analytical and problem-solving skills, including root cause analysis
• ▹Understanding of ITSM processes: incident, problem and change management
• ▹Excellent verbal and written communication skills
• ▹Ability to work effectively in a fast-paced production support environment and manage multiple priorities
• ▹Knowledge of production support best practices, operational governance and service delivery processes

Nice to have

• ▹Experience with monitoring, alerting and ticketing tools

Soft skills

What we offer

• ▹B2B contract
• ▹Hybrid work: Warsaw client office, 1-3 days a week on site

About the company

Wipro has over 900 employees in Poland supporting more than 45 clients; it is a global technology services and consulting company with over 230,000 employees and business partners in 65 countries.