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Job · Principal

Staff Engineer

Backend Developer • Principal • On-site • Full-time • 📍 Madrid Office

Aircall is looking for an engaged and passionate Staff Engineer to be a technical leader across its engineering teams. You will drive influence across teams and domains, lead solution delivery on cross-functional and strategic initiatives, and serve as a technical leader within the engineering organization. You will ensure quality standards and drive the adoption of best practices in architecture, security and DevOps. The team uses Node.js and TypeScript back-end stacks hosted on AWS to build resilient services on top of voice.

Responsibilities

  • Drive influence across teams and domains as a technical leader
  • Lead solution delivery on cross-functional and strategic initiatives
  • Ensure quality standards across the engineering organization
  • Drive the adoption of best practices in architecture, security and DevOps
  • Build resilient, added-value services on top of voice and integrate with customers' business-critical tools

Requirements

  • Staff-level engineering experience and technical leadership across teams
  • Experience with Node.js and TypeScript back-end stacks
  • Experience building and operating services hosted on AWS
  • Strong knowledge of best practices in architecture, security and DevOps

Nice to have

  • Experience integrating with CRM, helpdesk or e-commerce systems

Soft skills

Technical leadership and influenceCross-functional collaborationEngagement and passionFocus on quality, excellence and agility

About the company

Aircall is a unicorn, AI-powered customer communications platform used by more than 22,000 companies worldwide, bringing voice, SMS, WhatsApp and AI together into one workspace. It is headquartered in Paris, with a North American HQ in Seattle and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney and Mexico City.