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Job · Senior

Senior Software Engineer

Backend Developer • Senior • On-site • Full-time • 📍 Madrid Office

Aircall is hiring a Senior Software Engineer for its growing engineering department. The role covers design, development, deployment, and operation of business-critical features, with strong emphasis on operational excellence, observability, mentoring, and best practices. The team builds resilient back-end services using NodeJS and TypeScript on AWS, integrating with customers' CRM, Helpdesk, and E-Commerce tools.

Responsibilities

  • Design, develop, deploy, and operate business-critical features
  • Build resilient back-end services on top of voice capabilities
  • Integrate with customers' tools such as CRM, Helpdesk, and E-Commerce
  • Drive operational excellence, metrics, and observability
  • Mentor team members and evangelize best practices across Engineering

Requirements

  • Senior-level software engineering experience
  • Proficiency with NodeJS and TypeScript back-end stacks
  • Experience building and operating services on AWS
  • Understanding of metrics, observability, and operational excellence

Soft skills

Mentoring abilityPassion and engagementFocus on quality, excellence, and agilityCollaborative mindset
Languages: angol