AI Consultant

Stack

Responsibilities

• ▹Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases
• ▹Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility
• ▹Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails
• ▹Design AI agent solutions and redesign workflows around them
• ▹Define how AI agents integrate with enterprise systems (CRM, ERP, SaaS applications, APIs, MCPs, workflows)
• ▹Prepare agent specifications and solution documentation that enable delivery teams to implement successfully
• ▹Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption
• ▹Support customer presentations and executive discussions around AI strategy
• ▹Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices

Requirements

• ▹Strong skills in business analysis, process design, value mapping, and discovery
• ▹Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations
• ▹Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role
• ▹Hands-on experience designing or launching AI-powered solutions or AI agents
• ▹Experience translating business requirements into solution designs
• ▹Experience working with enterprise customers and multiple stakeholders

Soft skills

What we offer

• ▹Clear career paths, mentorship opportunities, and access to continuous learning
• ▹Flexible work arrangements

About the company

Creatio is an AI CRM and workflow platform where people and AI agents work together, with no limits on users, agents, or scale. It helps midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, with a global team and a large partner ecosystem, it serves customers in over 100 countries and automates tens of millions of workflows daily. It has been recognized as a Leader or Strong Performer in multiple Gartner and Forrester reports, and was named to Inc.'s Best Workplaces list in 2025.