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Senior L3 Application Support Engineer

IT Support / Helpdesk • Senior • On-site • Full-time • Hungary Budapest, Hungary

4iG is looking for a Senior L3 Application Support Engineer who will be the subject-matter owner of business-critical applications. The work covers Microsoft environments (Azure, SQL Server, BizTalk) or enterprise systems (Dynamics, SAP) and aviation applications.

Responsibilities

  • ▹L3-level application support and incident management
  • ▹Subject-matter ownership of one or more business-critical applications or value streams
  • ▹Coordinating release and change management processes
  • ▹Supporting product lifecycle management
  • ▹Testing applications and supporting the rollout of new versions
  • ▹Planning and implementing platform developments, integrations and architectural improvements
  • ▹Preparing and technically guiding technical decisions
  • ▹Designing, operating and developing Microsoft environments (Azure, SQL Server, BizTalk)
  • ▹Or supporting enterprise systems such as Microsoft Dynamics, SAP Ariba and SAP SuccessFactors
  • ▹As well as aviation applications (FlySmart, Airbus, Lufthansa, etc.)
  • ▹Daily collaboration and professional consultation with business areas
  • ▹Supporting project planning, implementation and documentation tasks

Requirements

  • ▹Fluent English (spoken and written)
  • ▹At least 5 years of relevant application operations or support experience
  • ▹Minimum 3 years of experience in one of the following technologies: Windows Server, Active Directory, Microsoft Azure, Microsoft enterprise environment
  • ▹Confident use of several of the following technologies: Microsoft Dynamics, SQL and SQL queries, BizTalk, PowerShell scripting
  • ▹Knowledge of Agile, SAFe, DevOps and ITIL methodologies
  • ▹Experience in a modern software development environment (CI/CD, Cloud Native, Microservices)

Nice to have

  • ▹Knowledge of Agile, SAFe, DevOps and ITIL methodologies
  • ▹Experience in a modern software development environment (CI/CD, Cloud Native, Microservices)
  • ▹Experience working in a DevOps-minded team (You build it, you run it)

Soft skills

Good communication with both business and technical stakeholdersIndependent professional decision-making and effective problem-solvingPrioritization, handling parallel tasks and deadlinesProactive, self-starting and independent personality

What we offer

  • ▹Taking part in projects unique in Hungary
  • ▹Varied tasks, development and career opportunities
  • ▹A wide range of professional and soft skill trainings
  • ▹Phone fleet package, Cafeteria (SZÉP card), health insurance, fruit day, coffee and other discounts
  • ▹Home working supported alongside office days, depending on the role
  • ▹Team buildings, competitions and sports events

About the company

4iG is Hungary's number one IT integrator: besides IT operations it develops software, supplies hardware, and works with cyber technology and 3D solutions.

Languages: Angol: folyékony

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