Site Reliability Engineer

Stack

Responsibilities

• ▹Own reliability and scalability of the platform, including the FedRAMP environment
• ▹Build observability: monitoring, alerting, and tooling
• ▹Drive operational excellence with product teams
• ▹Automate repetitive tasks with infrastructure as code
• ▹Lead incident response and blameless postmortems
• ▹Plan and execute infrastructure projects iteratively

Requirements

• ▹Track record operating production systems at scale
• ▹Deep experience with cloud infrastructure (AWS, GCP)
• ▹Experience with infrastructure-as-code (Terraform, Pulumi)
• ▹Strong programming skills in Go or Python
• ▹Experience with Kubernetes and container orchestration
• ▹Strong systems thinking and high agency
• ▹Deep understanding of observability
• ▹Experience with AI-assisted development tools (Claude Code, Cursor, Copilot)
• ▹Clear, persuasive communication

Nice to have

• ▹Experience with AI/ML infrastructure or serving LLMs in production
• ▹Background in security-focused or compliance environments (SOC 2, FedRAMP)
• ▹Experience building developer platforms or internal tooling
• ▹Familiarity with identity protocols (SCIM, SAML, OAuth, LDAP)
• ▹Contributions to open source projects

Soft skills

About the company

C1.ai builds a horizontal identity platform that helps companies and AI agents understand and manage access across SaaS apps, infrastructure, and internal tools.