Field Engineer / Forward Deployed Engineer

Stack

Responsibilities

• ▹Work closely with customers on successful product implementation
• ▹Act as technical point of contact for integrations and rollouts
• ▹Technically scope requirements early in the implementation process
• ▹Troubleshoot implementation issues and guide scalable solutions
• ▹Collaborate with product, engineering and growth teams
• ▹Improve documentation, tooling and processes

Requirements

• ▹Comfortable at the intersection of technology, product and customers
• ▹Clear communicator who explains complex ideas simply
• ▹Strong problem solver in ambiguous, fast-moving situations
• ▹Systems thinker

Nice to have

• ▹Familiarity with modern web technologies (Node.js, TypeScript, React)
• ▹Technical integration experience

Soft skills

About the company

Duna is an investor-backed company redefining identity for the global economy, backed by investors such as CapitalG and Index Ventures.