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Sr. Product Solutions Architect - Gracenote

Solution / Enterprise Architect • Senior • Remote • Full-time European Union EU/EMEA

Nielsen's Gracenote is looking for a technical, customer-focused Product Solutions Architect to lead technical pre-sales and implementation for its metadata and AI products, including the Gracenote MCP Servers. The role supports B2B clients' integrations from pre-sales consultation through post-implementation support.

Stack

Responsibilities

  • Lead technical discovery sessions in partnership with Sales
  • Demonstrate AI/MCP value propositions to clients
  • Lead technical workshops, PoCs, and customer integration planning
  • Serve as technical consultant during onboarding, guiding integration best practices
  • Provide architectural oversight and technical strategy
  • Channel customer feedback into product roadmap
  • Update and create technical documentation
  • Lead rapid prototyping of focused, single-purpose AI agents
  • Test and validate new products before rollout as "Customer Zero"

Requirements

  • Technical, customer-focused background in pre-sales or solutions architecture
  • Experience with API-based and agentic integrations
  • Familiarity with AWS and SQL

Soft skills

Customer communicationCross-functional influenceTechnical advocacy

About the company

Gracenote (part of Nielsen) is an entertainment data and technology provider that processes 35 billion rows of data daily for music, video, and sports metadata.

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