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Site Reliability Engineering Manager

Backend Developer • Lead • Vor Ort • Vollzeit • 📍 Home Based - APAC +1

Canonical, the publisher of Ubuntu, is hiring a Site Reliability Engineering Manager to lead a high-performance DevOps and GitOps team. The role combines operations management, software engineering, product development and team leadership in a single high-value position. The Information Systems team runs services used by more than 60 million Ubuntu users and pioneers large-scale, model-driven, infrastructure-as-code operations. This is a fully remote, home-based position in the APAC and EMEA region.

Responsibilities

  • Lead your team in daily agile DevOps practices
  • Represent the IS team to stakeholders, customers and internal teams
  • Organize, coordinate and drive internal projects
  • Mentor engineers to improve their skills
  • Identify and measure team health indicators
  • Implement structured engineering and operations processes
  • Ensure team focus on priorities, milestones and deliverables
  • Meet service level agreements with customer deployments around the globe
  • Deliver quality managed services in a consistent, timely manner

Requirements

  • Drive and a track record of going above-and-beyond expectations
  • Proven experience of software delivery using infrastructure as code
  • Proven experience managing DevOps teams for SaaS or similar offerings
  • Understanding of testing methodologies and maintainable code quality
  • Technical aptitude for understanding complex distributed systems
  • Experience with cloud topologies and technologies
  • Ability to travel twice a year for company events up to two weeks long
  • An exceptional academic track record from both high school and university

Nice to have

  • Experience with Ubuntu system administration
  • Experience with agile software development methodologies
  • Experience working in and managing distributed teams

Soft skills

Leadership and team motivationMentoringOrganizationStakeholder communication

What we offer

  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Performance-driven annual bonus or commission
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Program
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass and travel upgrades for long-haul company events

About the company

Canonical is a leading provider of open-source software and operating systems for the global enterprise and technology markets, and the publisher of Ubuntu. It is founder-led, profitable and growing, with 1200+ colleagues in more than 80 countries, working predominantly remotely since 2004.

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