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Stelle · Mid-level

Technical Support Specialist (m/f/d) Enterprise Application Integration / EAI

IT Support / Helpdesk • Mid-level • Remote • Vollzeit Deutschland Deutschland

Remote technical support for interfaces in healthcare IT systems at Dedalus, based in Bonn or home office anywhere in Germany.

Responsibilities

  • Remote support of interfaces and related systems
  • Installation and configuration of interfaces to customer specifications
  • Close collaboration with customers, development and consulting colleagues, and third-party system vendors
  • Occasional participation in on-call duty

Requirements

  • Completed degree in computer science / medical informatics or equivalent IT training with professional experience
  • Good analytical skills, structured and goal-oriented approach
  • Confident with relational databases (SQL) and operating systems (Linux, Windows)
  • Very good German and good English, spoken and written

Nice to have

  • Knowledge of internal hospital processes and healthcare communication (HL7, FHIR)

Soft skills

Very good communication skillsStrong customer and service orientationTeam-oriented mindsetWillingness to learn new things

What we offer

  • Permanent employment contract with attractive salary
  • Predominantly home-office work
  • Full hardware and software equipment for home office
  • Current company phone with dual SIM (Android or iOS), also for private use
  • Possibility of an employer-subsidized Deutschlandticket
  • Free company credit card
  • Discounts on tickets for leisure events
  • Group accident insurance
  • Company pension scheme and time-value accounts

About the company

Dedalus is one of the world's leading healthcare technology companies, with 7,600 employees in more than 40 countries, aiming to improve patient care.

Languages: Német: Felsőfok, Angol: Középfok
Education: Informatikai vagy orvosi informatikai diploma, vagy megfelelő IT szakképzettség szakmai tapasztalattal

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