Applied AI Engineer - AI Neobank App (Ireland)

Stack

Responsibilities

• ▹Build AI-powered workflows, assistants, agents and automation systems.
• ▹Apply AI across customer support, CRM, onboarding, claims, renewals, payments, operations and internal tools.
• ▹Work with product and engineering teams to turn manual processes into scalable AI-native systems.
• ▹Build integrations with LLMs, internal data, APIs, documents, knowledge bases and business systems.
• ▹Design evaluation, monitoring and fallback flows so AI outputs are useful, safe and reliable.
• ▹Prototype quickly, test with users or operators, then productionize what works.
• ▹Improve speed, quality and consistency across workflows using AI where it creates real business value.

Requirements

• ▹Strong software engineering foundation, preferably with Python and backend systems.
• ▹Hands-on experience building with LLM APIs, agents, RAG, workflow automation or AI tools.
• ▹Able to connect AI systems with real product, data and operational workflows.
• ▹Good judgement on where AI helps and where rule-based systems or human review are better.
• ▹Understands evaluation, accuracy, latency, cost, privacy and failure modes.
• ▹Fast builder who can prototype, test and ship practical systems.
• ▹Must be based in Ireland.
• ▹Strong English communication.

Nice to have

• ▹Experience in fintech, insurance, support automation, CRM or operations automation is a strong advantage.

Soft skills

About the company

BJAK is Southeast Asia's leading mobile-first insurance platform, started in 2019 and now expanding into a broader range of financial services: spending, saving, investing, exchanging and travel. The team spans over 20 nationalities, working globally and remotely.