Applied AI Engineer (Portugal)

Stack

Responsibilities

• ▹Build AI agents, workflows, tools and automations that solve real customer and operations problems
• ▹Apply LLMs, retrieval, tool calling, evaluations and guardrails to practical financial workflows
• ▹Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM and document handling
• ▹Work with product and engineering teams to identify what is worth building, then build it quickly
• ▹Design around real constraints: accuracy, hallucination risk, latency, cost, security and compliance
• ▹Turn manual processes into reliable AI-enabled systems that can scale

Requirements

• ▹Hands-on engineering ability, not just AI strategy or management experience
• ▹Experience building AI agents, LLM apps, RAG systems, automation workflows or copilots
• ▹Strong coding ability in Python, TypeScript, JavaScript or similar practical stack
• ▹Good judgement on what should be automated and what should not
• ▹Able to ship working systems, test quality and improve reliability over time

Nice to have

• ▹Fintech, banking, support automation, risk, KYC, fraud, CRM or operations automation experience

Soft skills

About the company

BJAK started in 2019 as the first mobile-first insurance platform and is now the leading insurance platform in Southeast Asia. The company is now expanding into an AI-powered neobank app covering saving, investing, exchanging and travelling, with a team of over 20 nationalities working worldwide.