Technical Account Manager

Responsibilities

• ▹Guide customers toward effective product utilization and establish robust architectural views
• ▹Foster trusted relationships with senior stakeholders
• ▹Hands-on prototyping and integrations
• ▹Create clear technical account plans and ensure seamless orchestration across teams
• ▹Empower customer teams to become self-sufficient
• ▹Drive account growth by surfacing new technical use cases and de-risking expansions
• ▹Share adoption best practices to scale know-how across the organization
• ▹Act as the voice of the customer, channeling structured field insights to Siemens' Product teams
• ▹Provide technical input to the Account Executive and align strategies with Expert Services
• ▹Coordinate across Specialists, Renewal Specialists, and Partner AEs for seamless execution and planning
• ▹Advise customer architects on product integration without taking ownership of architecture decisions
• ▹Act as the bridge to the Field CTO, delivering field insights upstream and roadmap context to customers

Soft skills

About the company

Mendix is part of the Siemens business and offers advanced software solutions, including Mendix, Graph Studio, AI Cloud, and SAS Language Compiler tools.