Staff Technical Account Manager

Responsibilities

• ▹Own the technical side of the post-sale customer lifecycle
• ▹Guide implementations and drive adoption
• ▹Act as a trusted technical advisor on identity, access, device trust, and SaaS security
• ▹Take on the most strategic and complex accounts
• ▹Mentor fellow team members
• ▹Influence how customer engagement, processes, and best practices scale across the organization
• ▹Work alongside leadership to shape processes and product outcomes as a subject matter expert

Requirements

• ▹6+ years in a customer-facing technical role (Technical Account Manager, Solutions Engineer, or Implementation Consultant) within SaaS or security-focused B2B
• ▹Proven ability to lead technical onboarding and implementation conversations with the most complex customer requirements
• ▹Strong communication, storytelling, and demo skills, translating complex technical concepts into business value
• ▹Extensive experience driving customer adoption

Soft skills

About the company

1Password is a leading name in digital security, having built the market-leading enterprise password manager and pioneered Unified Access Management. With over $400M in ARR, a spot on the Forbes Cloud 100 for four years running.