Data/Java Engineer (AI/LLM Chatbot, Customer Service)

Stack

Responsibilities

• ▹Develop and implement backend services for the AI Chatbot products
• ▹Build large-scale software systems that impact millions of customers daily
• ▹Explore and integrate LLM applications to improve chatbot performance and user experience
• ▹Upgrade underlying infrastructure and architecture, tune performance, troubleshoot online incidents, refactor systems
• ▹Write high-quality, clean and maintainable code using engineering best practices
• ▹Guide junior engineers' daily work and share knowledge

Requirements

• ▹Bachelor's/Master's degree in computer science, engineering or equivalent industry experience
• ▹Over 8 years of professional experience in a related field
• ▹Core Java programming skills and willingness to do hands-on coding
• ▹Knowledge and experience with Python, familiar with collaborating with algorithm engineers
• ▹Capable of coping with stress and quickly learning new knowledge
• ▹Good cross-team communication skills
• ▹Familiarity with design patterns and system design

Nice to have

• ▹Knowledge and experience with Chatbot & Customer Service Bot
• ▹Knowledge and experience with LLM usage
• ▹Knowledge and experience with data jobs like Flink/Spark

Soft skills

What we offer

• ▹Competitive salary and benefits
• ▹Flexible working hours, remote-first work environment and casual work attire

About the company

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider, whose suite of financial products includes the world's largest digital-asset exchange; its mission is to accelerate cryptocurrency adoption.