Tech Lead, Network Operations

Stack

Responsibilities

• ▹Leading the BAU operation in the team from a technical perspective, introducing and tracking new services
• ▹Supporting Team Leads in technical decisions and engaging in more complex operational issues
• ▹Leading complex escalations and supporting engineers in security troubleshooting and decision-making
• ▹Acting as the go-to technical authority for firewall and security-related issues
• ▹Troubleshooting and optimizing enterprise firewall policies and security flows
• ▹Contributing to architecture and security design decisions
• ▹Driving operational improvements, standards, and automation
• ▹Mentoring engineers and elevating the team's technical depth

Requirements

• ▹8+ years of hands-on network security / firewall experience
• ▹Strong expertise in Palo Alto and/or Check Point firewalls (design, troubleshooting, optimization)
• ▹Strong knowledge of enterprise network security concepts
• ▹CCNP-level knowledge or equivalent
• ▹Ability to operate across operations, architecture, and strategy
• ▹Working with technologies such as Palo Alto firewalls, Azure/AWS (Aviatrix) cloud and security, Zscaler (ZPA, Cloud Firewall) SSE/Zero Trust, Cisco SD-WAN, Cisco LAN/WLAN, Infoblox DDI

Nice to have

• ▹Experience with cloud networking & secure access solutions (Zscaler or similar)

Soft skills

What we offer

• ▹Enterprise-scale challenges on a real global network
• ▹High ownership and impact – influence design, not just operations
• ▹Continuous learning: certifications, new technologies, evolving stack
• ▹Flexible work environment / home office
• ▹Attractive benefit package
• ▹Purpose-driven company with a sustainability and renewable energy focus

About the company

Hydro Global Business Services (GBS) is an internal service provider for the Hydro group, delivering IT, financial and HR business services to all business areas within the company.