Partner Technical Architect

Stack

Responsibilities

• ▹Serve as the primary strategic interface for assigned partners, building relationships with partner executives and practice leaders
• ▹Lead joint business planning to align partner investments and go-to-market priorities
• ▹Lead and support technical discovery sessions, executive briefings, and solution demonstrations
• ▹Design and execute partner-led proofs of concept and co-demonstrations
• ▹Champion AI-first solution design, including intelligent workflows, automation and agent-based use cases
• ▹Provide technical escalation support for critical partner-led opportunities
• ▹Connect solution strategy to measurable business outcomes such as efficiency, growth and ROI

Requirements

• ▹8+ years of experience in pre-sales solution consulting, partner strategy, or enterprise technology advisory
• ▹Proven experience working directly with partners, system integrators, hyperscalers, or technology alliances
• ▹Strong executive presence, able to influence senior partner stakeholders at VP+ level
• ▹Solid understanding of enterprise platforms and workflow-based solutions at the conceptual and architectural level
• ▹Working knowledge of AI-enabled use cases, automation patterns and data-driven workflows
• ▹Deep familiarity with at least one industry vertical (e.g. financial services, healthcare, manufacturing, public sector)

Nice to have

• ▹Experience with the ServiceNow platform and its AI capabilities (Now Assist, AI Agents)
• ▹Background in management consulting, strategy advisory or partner business development
• ▹ServiceNow certifications (e.g. CSA, CIS, architectural certifications)
• ▹Experience across multiple partner routes to market (C&I, MSP, Reseller, Hyperscaler, Build)

Soft skills

What we offer

• ▹Base pay plus equity (where applicable) and variable/incentive compensation
• ▹Health plans including flexible spending accounts
• ▹401(k) plan with company match
• ▹Employee Stock Purchase Plan (ESPP)
• ▹Matching donations program
• ▹Flexible time away plan and family leave programs

About the company

ServiceNow positions itself as the AI control tower for business reinvention, bringing together any AI, data and workflow on a single platform used by 85% of the Fortune 500. The company is building an AI-native culture and encourages employees to make AI a core part of their daily workflows.