Director, Platform Architect Mgmt

Stack

Responsibilities

• ▹Build and lead high-performance teams of Platform Architects and Senior Managers
• ▹Drive talent strategy, hiring, skills development, and career pathing aligned to evolving AI and platform requirements
• ▹Maintain deep industry expertise through close alignment with segment leaders
• ▹Oversee project staffing across the aligned area, ensuring optimal allocation of resources
• ▹Forecast customer portfolio demand and align staffing plans with business development teams
• ▹Serve as the senior architectural advisor to CIO/CTO and C-suite leaders
• ▹Establish long-term, enterprise-level roadmaps and AI-enabled digital transformation strategies
• ▹Ensure customers adopt scalable architecture, AI/GenAI patterns, data governance, and platform operating models

Requirements

• ▹7-10+ years in consulting, digital transformation, or enterprise architecture leadership
• ▹Proven track record coaching senior talent and managing multi-level architecture teams
• ▹Strong influence with CIO/CTO-level executives and enterprise strategy teams
• ▹Deep understanding of AI, automation, data, and emerging technology trends
• ▹Experience shaping enterprise operating models and transformation programs
• ▹Strong ecosystem leadership experience (GSIs, SIs, Big 4, strategic partners)
• ▹Expertise in multiple ServiceNow product suites and platform strategy

Soft skills

What we offer

• ▹Base pay of $173,200 - $270,000, plus equity and variable/incentive compensation
• ▹Health plans including flexible spending accounts
• ▹401(k) Plan with company match, ESPP
• ▹Flexible time away plan and family leave programs

About the company

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. Founded by engineer Fred Luddy, the company builds technology that automates busywork so people can focus on meaningful work.