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Senior Solutions Engineer | Spain | Remote

IT Consultant • Senior • Remote • Vollzeit • Spanien Spanien

On Grafana Labs' Solutions Engineering team you act as the customer-facing product expert, supporting sales through demos, technical evaluations and ongoing customer interaction. The role is remote for candidates based in Spain.

Responsibilities

  • ▹Partner with the Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
  • ▹Own the technical engagement with customers and help close complex opportunities through competitive knowledge, technical skill and credibility
  • ▹Deliver product and technical presentations to potential and existing customers
  • ▹Communicate with customers and internal teams to provide feedback on products and the competitive landscape
  • ▹Drive product conversations based on customer needs and problems
  • ▹Enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

Requirements

  • ▹5+ years of technical pre-sales experience
  • ▹Openness to various and complex assignments requiring strong judgment, collaboration and leadership
  • ▹First class written and oral communication skills for remote-first internal teams and worldwide customers
  • ▹Ability to skillfully articulate the value proposition and technical advantages of the products
  • ▹Technical mindset and a desire to grow technically
  • ▹Must be located in Spain

Nice to have

  • ▹Experience with Open Source technologies, or in the Metrics/Monitoring space
  • ▹Experience with sales methodologies like MEDD(P)ICC

Soft skills

Strong judgmentCollaboration and leadershipExcellent communicationCreative problem-solving

What we offer

  • ▹OTE (On-Target Earnings) range in Spain: EUR 107,000 - EUR 132,000
  • ▹Restricted Stock Units (RSUs) for every role
  • ▹100% remote, global culture
  • ▹In-person onboarding
  • ▹Global annual leave policy of 30 days, including 3 Grafana Shutdown Days
  • ▹Defined career growth pathways

About the company

Grafana Labs is the company behind the open observability cloud, founded on open source, open standards, open ecosystems and open culture. Grafana Cloud, its fully managed observability platform, serves more than 35 million users and 7,000+ customers. The company is 100% remote, with 1,600+ team members across 40+ countries.

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