Senior Data Scientist - Product Analytics

Stack

Responsibilities

• ▹Partner with product teams to identify important questions and answer them with data
• ▹Work closely with product managers, designers and engineers to develop key product success metrics, set targets, and measure results and outcomes
• ▹Design, build and maintain end-to-end data pipelines, working closely with stakeholders to drive collection of new data and refinement of existing data sources
• ▹Partner closely with product researchers to build a holistic understanding of customers, products and the business
• ▹Influence the product roadmap and strategy through experimentation, exploratory analysis and quantitative research
• ▹Build and automate actionable models and dashboards
• ▹Craft data stories and share findings and recommendations across R&D and the broader company
• ▹Help shape core RAD foundations and improve how the RAD organization operates

About the company

Fin is the pioneer of the AI Customer Agent category, on a mission to help businesses deliver perfect customer experiences. Fin AI Agent is the highest-performing AI customer agent on the market, supporting the full customer journey from service to sales to ecommerce. Founded in 2011, the company is one of the largest private software companies in the world, with nearly 30,000 businesses using its products.