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Machine Learning Engineer

AI / ML Engineer • Remote • Vollzeit Europäische Union EU/EMEA

Twilio's Conversation Intelligence team is hiring a remote Machine Learning Engineer based in Ireland to design and ship AI-powered features from voice and messaging data.

Responsibilities

  • Design and develop machine learning solutions ensuring accuracy, performance, security and scalability
  • Implement and maintain end-to-end AI/ML pipelines from data ingestion through model deployment
  • Instrument AI/ML services with metrics, logging and telemetry
  • Participate in on-call rotations and progressive rollouts
  • Collaborate across planning, design and code review phases

Requirements

  • Bachelor's degree in Computer Science, Mathematics, Statistics or related field, or equivalent experience
  • 2+ years of ML engineering experience with Python and at least one ML framework (PyTorch, TensorFlow or JAX)
  • Familiarity with NLP libraries such as Hugging Face Transformers, NLTK or SpaCy
  • Experience deploying ML services with cloud infrastructure (AWS, GCP or Azure)
  • Experience using Large/Small Language Models within software systems

Nice to have

  • Hands-on experience with conversational AI or LLM fine-tuning in production
  • Exposure to agentic AI frameworks such as LangGraph, AutoGen, CrewAI
  • Familiarity with MLOps/LLMOps tooling

Soft skills

Excellent written and verbal communication

What we offer

  • Competitive pay
  • Generous time off
  • Parental and wellness leave
  • Healthcare
  • Retirement savings program

About the company

Twilio is shaping the future of communications, delivering solutions to hundreds of thousands of businesses, with a remote-first, globally inclusive culture.

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