Director, Technical Consultant

Responsibilities

• ▹Own and lead Ramp's full Technical Consultant function, guiding professional development and performance culture
• ▹Partner with Sales, Account Management, Product and Partners on integration development
• ▹Collaborate with Customer Success and Account Management leaders on product adoption
• ▹Support advanced technical and accounting implementations for Sales and Post-Sales teams
• ▹Develop strategies to improve customer engagement, increase renewal rates and identify upsell opportunities
• ▹Maintain technical assets and an internal knowledge base with Product Marketing and Product Operations
• ▹Provide strategic input to product development based on customer feedback and market trends

Requirements

• ▹8+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture or similar customer-facing roles
• ▹5+ years in a leadership role managing technical teams in a SaaS or fintech environment
• ▹Bachelor's degree in computer science, engineering, business, finance, accounting or a related field
• ▹Proficiency in IdP, HRIS and/or ERP solutions
• ▹Exceptional communication, organizational and project management abilities
• ▹Strong skills in engineering, system design and technical specification writing

Nice to have

• ▹Expertise in accounting systems, controllership needs and finance/accounting workflows

Soft skills

What we offer

• ▹Flexible PTO
• ▹Health and wellness stipend
• ▹Home-office equipment budget
• ▹Weekly coffee stipend
• ▹Comprehensive medical, dental & vision insurance (US)
• ▹401(k) with employer match (US)
• ▹Parental leave up to 16 weeks
• ▹Relocation support to NYC or SF

About the company

Ramp builds smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. The company automates how over $200B in annualized spend flows in and out of 70,000+ companies — authorizing payments, flagging risk, categorizing spend, and closing books. Ramp looks for people with high agency and high urgency who own problems end to end. The median Ramp customer saves 5% and grows revenue 16% in their first year.