A hands-on technical lead role directing the IT Engineering team at ElevenLabs, working closely with Security and Operations to keep endpoints, offices, networks and SaaS tools secure.
Responsibilities
- ▹Lead the IT Engineering team, balancing hands-on technical work with mentoring
- ▹Drive project planning and hiring to grow the team
- ▹Partner closely with Security and Operations teams to secure endpoints, offices and networks
- ▹Keep SaaS tools and IT systems running securely at enterprise scale
Requirements
- ▹Experience leading or mentoring an IT Engineering or Technical Operations team, including project planning and hiring
- ▹Strong hands-on background in IT Engineering, Technical Operations or a DevOps-adjacent role, with an automation-first mindset
- ▹Strong knowledge of identity and access management technologies (SAML, SCIM, OIDC) with tools such as Okta and Google Workspace
- ▹Expertise with Mobile Device Management tooling (e.g. Jamf, Kandji, Fleet) across a device fleet
- ▹Scripting skills (Python, Bash or similar) automating compliance checks and device configuration
- ▹Experience managing office network equipment (e.g. Cisco Meraki, Ubiquiti), including office buildouts
- ▹Proven ability to maintain compliance with SOC 2 / ISO 27001 (or similar), paired with a friendly, end-user-focused attitude
- ▹Prior experience in a high-growth or startup environment
Nice to have
- ▹Experience implementing corporate security controls or a previous security role
- ▹Strong hands-on experience with VPNs, firewalls and secure network environments, including Zero Trust networking
- ▹Experience with OSquery and Santa
- ▹Terraform or other infrastructure-as-code experience
- ▹Open source contributions (e.g. a tool you built to automate something)
Soft skills
Mentoring and team leadershipProject planning and organizational skillsFriendly, end-user-focused attitude
What we offer
- ▹Stock options for early employees
- ▹Remote-first work, wherever you prefer (core hours 2pm-6pm GMT)
- ▹Competitive compensation and stock options
- ▹Learning & development stipend (annual)
- ▹Social travel stipend to meet up with colleagues
- ▹Annual company offsite in a new location each year (past ones included Croatia, Italy, Portugal, Switzerland)
- ▹Monthly co-working stipend if not located near a hub office
About the company
ElevenLabs is an AI research and product company transforming how we interact with technology. Launched in January 2023 with the first human-like AI voice model, it now serves millions of users and thousands of businesses, from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Backed by prominent investors including Andreessen Horowitz, ICONIQ Growth and Sequoia, the company has raised $781M in funding at an $11B valuation.
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