Database Support Engineer (APAC)

Stack

Responsibilities

• ▹Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions and client libraries
• ▹Provide consultative, proactive advice to optimize workloads for our most advanced users
• ▹Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps
• ▹Ask smart, targeted questions that turn incomplete reports into actionable cases
• ▹Communicate clearly and empathetically with users of all levels, especially in high-impact situations
• ▹Spot patterns across tickets and recommend improvements to documentation, tooling and the product
• ▹Mentor junior team members and raise the overall bar for support quality

Requirements

• ▹7+ years in technical support, databases, backend engineering, SRE, or similar roles
• ▹Deep PostgreSQL knowledge: autovacuum behavior, WAL growth, long-running transactions, table bloat
• ▹Strong high-performance SQL and query optimization skills
• ▹Comfortable troubleshooting complex multi-tenant schemas and distributed system behavior
• ▹Experience with data migration issues (pg_dump/restore, schema drift, failed migrations) and safe recovery
• ▹Hands-on experience with cloud hosting providers (e.g. AWS) and Linux/terminal environments
• ▹Full-time role requiring a location within APAC time zones (no overnight shifts)

Soft skills

What we offer

• ▹Fully Remote: work from anywhere, with a WeWork membership or co-working allowance
• ▹ESOP: every team member receives equity ownership in the company
• ▹Tech Allowance for your ideal work environment
• ▹Health Benefits: 100% coverage for employees, 80% for dependents
• ▹Annual Off-Sites in a new city each year
• ▹Flexible, asynchronous work
• ▹Professional Development allowance for courses, books, and conferences

About the company

Supabase was born-remote and open-source-first. Our globally distributed team is our secret weapon in building tools developers love. 280+ team members, 55+ countries, 500,000+ community members.