Customer Solution Architect, Team Lead (AMER)

Stack

Responsibilities

• ▹Hire, coach, and grow a global team of CSAs who serve as trusted technical advisors to customers
• ▹Collaborate with Sales, Product, and Engineering to define and scale the CSA motion across the customer journey
• ▹Create structured onboarding, training, and development plans for CSAs
• ▹Ensure CSAs consistently deliver successful outcomes and drive value for paid Team and Enterprise accounts
• ▹Work directly with strategic customers during complex escalations and architectural deep dives
• ▹Lead and review technical discovery, guide CSAs in designing tailored platform demonstrations
• ▹Support proof-of-value scopes and build reusable onboarding flows
• ▹Help build detailed account plans focused on adoption and long-term expansion

Requirements

• ▹6+ years of experience in Solutions Architecture, Technical Account Management, or Database Engineering
• ▹2+ years of people management or team leadership experience, ideally in a high-growth technical startup
• ▹Strong background with relational databases (PostgreSQL preferred): schema design, indexing, query performance
• ▹Hands-on experience building modern web applications (React, Svelte, Vue, or Node.js)
• ▹Clear, confident technical communicator and storyteller who can distill complex topics into actionable outcomes

Nice to have

• ▹Familiarity with tools such as HubSpot, BigQuery, and internal BI dashboards

Soft skills

What we offer

• ▹Fully Remote: work from anywhere, with a WeWork membership or co-working allowance
• ▹ESOP: every team member receives equity ownership in the company
• ▹Tech Allowance for your ideal work environment
• ▹Health Benefits: 100% coverage for employees, 80% for dependents
• ▹Annual Off-Sites in a new city each year
• ▹Flexible, asynchronous work
• ▹Professional Development allowance for courses, books, and conferences

About the company

Supabase was born-remote and open-source-first. Our globally distributed team is our secret weapon in building tools developers love. 280+ team members, 55+ countries, 500,000+ community members.