AI Lead

Stack

Responsibilities

• ▹Act as the single point of coordination for AI initiatives across business lines and control functions (Business, Risk, Compliance, Legal, IT, Operations, HR)
• ▹Own and coordinate the bank's AI use-case portfolio, ensuring prioritization, coherence and alignment with strategic objectives
• ▹Act as liaison with Global AI and Group-level stakeholders, identifying AI use cases, solutions or practices from other countries that are scalable to the Italian context
• ▹Orchestrate a federated AI operating model, enabling collaboration across distributed AI SPOCs without hierarchical authority
• ▹Support the identification, shaping and prioritization of AI use cases, with clear articulation of objectives, benefits, risks and scalability
• ▹Ensure AI initiatives are aligned with banking regulations, supervisory expectations and internal policies, including Responsible AI principles
• ▹Contribute to the definition and adoption of enterprise AI standards, including governance frameworks, ethical guidelines and escalation mechanisms
• ▹Support the definition of AI and model lifecycle principles in line with model risk management and regulatory requirements
• ▹Define and monitor value-tracking indicators for AI initiatives (adoption, impact, scalability) and consolidate insights at enterprise level
• ▹Prepare decision-ready materials, insights and recommendations for the CEO and executive forums
• ▹Bridge business, technology and control functions, translating complex AI topics into clear executive-level communication
• ▹Monitor market, technological and regulatory developments (e.g. GenAI trends, EU AI Act) and advise senior leadership on their implications for the bank
• ▹Align AI initiatives with Global and Local Technology standards and strategy, and with IT investments and expected return and benefits

Requirements

• ▹Experience in AI, advanced analytics, digital innovation or transformation roles within banking or other regulated industries
• ▹Solid understanding of AI and GenAI concepts (e.g. LLMs, automation, decision-support systems) and their application in financial services
• ▹Exposure to AI governance, model risk management or regulatory frameworks relevant to banking
• ▹Proven ability to operate effectively in complex, matrix and federated environments
• ▹Strong senior stakeholder management skills, including interaction with executive leadership
• ▹Ability to balance innovation, risk and compliance with a pragmatic, value-driven mindset
• ▹Clear, structured and concise communication style suitable for executive audiences

Soft skills

What we offer

• ▹Starting annual base salary from 67,000 EUR
• ▹Variable remuneration in line with the applicable remuneration policies (based on the role, Group, business line/function and individual performance)
• ▹Permanent contract, full time (37 hours per week)
• ▹Hybrid work in Milan, flexible smart working
• ▹Meal vouchers and corporate restaurant
• ▹Health insurance and accident insurance
• ▹Pension fund and welfare plan
• ▹International environment and Talent Program
• ▹Many training and development opportunities
• ▹Activities for physical and mental well-being
• ▹A day off on your birthday (#doyourbirthday)
• ▹Free water and coffee at the office

About the company

ING is an international, innovative digital bank, the first in Italy to adopt a fully flexible smart working model. Its purpose is to empower people and businesses to stay a step ahead in life and in business.