You will manage Consensys Incorporated's small, senior infrastructure and DevOps team, currently without a manager, and build the operational function it lacks: on-call, incident management and NOC/SOC.
Responsibilities
- ▹Run the team: hiring, one-to-ones, growth, workload across Europe, the US and soon APAC
- ▹Build on-call and incident management: severity definitions, escalation, paging, post-incident review
- ▹Form NOC/SOC capability in partnership with Security
- ▹Lead the transition off the former parent's infrastructure: infrastructure-as-code, root access and tooling ownership
- ▹Own client-facing operational commitments: availability, maintenance windows, RTO/RPO, DR testing and the evidence behind them
- ▹Cloud spend and the unit economics behind per-transaction pricing
- ▹Support SOC 2 and ISO 27001 work on the infrastructure side
Requirements
- ▹Has managed a DevOps/SRE/platform team of 4+ and is technical enough to read a Terraform diff and disagree with it
- ▹Has built an on-call function from nothing, or rebuilt a broken one
- ▹Production ownership of a system with contractual availability commitments, including explaining an outage to a customer
- ▹Kubernetes, IaC, GitOps, multi-cloud (AWS and Azure)
- ▹Has worked through a separation, migration or carve-out
Soft skills
Team leadershipTranslating between management and engineersCustomer communication during incidents
About the company
Consensys Incorporated is an independent blockchain infrastructure company connecting banks, asset managers, custodians and financial market infrastructures to digital asset networks. Headquartered in Miami, it operates across the US, Europe and Australia.
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