Technical Success Manager

Stack

Responsibilities

• ▹Understand customer goals, challenges and technical needs to align with Zscaler solutions
• ▹Build relationships with stakeholders, conduct reviews and identify growth opportunities
• ▹Anticipate challenges, provide proactive recommendations and mitigate risks
• ▹Maintain deep understanding of Zscaler products and contribute to internal and customer-facing Knowledge Base best practices
• ▹Collaborate with Sales, Support and Product teams to deliver a seamless customer experience

Requirements

• ▹Native/bilingual German language proficiency
• ▹Foundational understanding of AI/ML technologies

Soft skills

What we offer

• ▹Remote work based in Germany

About the company

Zscaler (NASDAQ: ZS) provides the Zero Trust Exchange cloud security platform, protecting customers' users, devices and applications from cyberattacks and data loss.