Senior Site Reliability Engineer - Observability (x/f/m)
Doctolib is looking for a Senior Site Reliability Engineer to join the Core Reliability & Observability team in Platform Engineering. Your mission will be to shape Doctolib's observability strategy and keep the platform reliable, debuggable and scalable at a European scale, supporting 400,000 health professionals and 80 million patients. You will work in a feature team developing logging, metrics, tracing and alerting capabilities. The position is a full-time permanent role in Paris with a hybrid setup (up to 2 remote days per week).
Stack
Responsibilities
- ▹Lead the observability strategy across the platform, with an emphasis on building scalable, developer-friendly logging and tracing capabilities
- ▹Identify and lead large-scale cross-cutting reliability initiatives, including improvements to incident detection, response and postmortem analysis capabilities
- ▹Take part in the on-call rotation and actively improve the on-call experience by refining alerting, reducing noise and ensuring actionable telemetry
Requirements
- ▹Solid hands-on experience (3+ years) on a large-scale production platform
- ▹Proven experience with cloud platforms such as AWS, Azure or Google Cloud
- ▹Solid understanding of containerization and orchestration technologies (Docker and Kubernetes)
- ▹Strong understanding of Helm for managing Kubernetes manifests and ArgoCD for GitOps workflows
- ▹Deep expertise in observability tooling and architecture: logging (Fluent Bit, OpenTelemetry, Loki, Elasticsearch, Logstash, Vector), tracing (OpenTelemetry or proprietary APMs), metrics (Prometheus, Thanos, Datadog or equivalent)
- ▹Proficiency in at least one programming language (Ruby, Python, Go, Java, etc.) and a deep understanding of infrastructure-as-code principles
- ▹Experience with monitoring and observability tools
- ▹Enjoy troubleshooting performance issues in complex environments
- ▹Fluent English
Nice to have
- ▹Experience contributing to open-source observability projects
- ▹Experience in a high-growth tech environment
- ▹Passion for developer experience and platform engineering
Soft skills
What we offer
- ▹Free comprehensive health insurance (basic package) for you and your children
- ▹25 days of paid vacation per year, plus up to 14 days of RTT
- ▹Free mental health and coaching services through Moka.care
- ▹Work from abroad for up to 10 days per year
- ▹Lunch vouchers (Swile card) worth €8.50 per working day, with €4.50 covered by Doctolib
- ▹Work council subsidy for sport club or creative class membership
- ▹50% reimbursement of public transport subscription
- ▹Parent Care Program: one additional month of leave on top of legal parental leave
- ▹Enrollment in the DoctoGrowth long-term employee value sharing plan
- ▹Support package for caregivers and workers with disabilities
- ▹Relocation support in case of international mobility
- ▹Access to the best AI tools for coding and dedicated training
About the company
Doctolib builds innovative products and features to improve the daily lives of care teams and patients. Its solutions run on a single fully cloud-native platform supporting web and mobile interfaces, multiple languages and country- and specialty-specific requirements. The stack includes Rails, TypeScript, Java, Python, Kotlin, Swift and React Native, and AI is used ethically across the products.