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Staff Solutions Engineer (DACH)

IT Consultant • Principal • Remote • Vollzeit • Europäische Union EU/EMEA

Mozilla is looking for a highly customer-facing solutions engineer to support the growth of Firefox Enterprise across Germany, Austria and Switzerland. The role focuses on helping enterprises evaluate, validate and deploy Firefox Enterprise in secure, complex and regulated environments.

Responsibilities

  • ▹Partner with Sales to support strategic enterprise opportunities across DACH
  • ▹Lead technical discovery and solution design with customers and partners
  • ▹Run workshops with stakeholders across security, infrastructure, IAM, endpoint management and workplace technology
  • ▹Own the relationship with customers' technical counterparts during and after the sales process
  • ▹Design and support pilots, proofs of concept and rollout plans
  • ▹Advise customers on deployment models, architecture decisions and integration approaches
  • ▹Validate interoperability with systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI and browser policy frameworks
  • ▹Identify and resolve technical risks early, including application compatibility, certificate handling, deployment complexity and policy enforcement
  • ▹Create reusable technical assets such as reference architectures, deployment guidance and validation plans
  • ▹Support and enable partners involved in deployment, integration and customer success
  • ▹Champion Mozilla's values of openness, trust and user agency in every customer interaction

Requirements

  • ▹7+ years in a senior Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect or Technical Account Manager role
  • ▹Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM or digital workplace infrastructure
  • ▹Hands-on knowledge of Windows enterprise deployment, GPO / MDM / policy management, certificates / PKI / TLS / proxies, SSO / MFA / IdP integrations, SIEM / DLP / CASB ecosystems, Kubernetes / Helm

Nice to have

  • ▹Deep knowledge of the DACH IT landscape, particularly in the public sector, financial services or KRITIS (critical infrastructure) operators

Soft skills

Strong technical credibility with customersCustomer-focused problem solving

About the company

Mozilla Corporation is a non-profit-backed technology company and the maker of Firefox, used by more than 225 million people each month. It is wholly owned by the 501(c) non-profit Mozilla Foundation, so it is accountable to its mission rather than to shareholders.

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