Senior Solution Engineer

Stack

Responsibilities

• ▹Own the technical expansion strategy for a portfolio of Telco and FSI customers in Malaysia
• ▹Identify new workloads, use cases and lines of business (e.g. risk and compliance, customer 360, network analytics, fraud, revenue assurance, real-time personalization)
• ▹Map business objectives to Snowflake-powered solutions
• ▹Present Snowflake technology and vision to executives and technical contributors, from demo to proof of concept to design and implementation
• ▹Maintain a deep understanding of competitive and complementary technologies and position Snowflake against them
• ▹Lead technical discovery sessions with architects, data leaders and domain stakeholders
• ▹Craft target-state architectures, reference patterns and roadmaps for data consolidation, analytics, data science and AI, and data sharing
• ▹Orchestrate internal resources (specialists, PS, partners) as the technical quarterback of the account team
• ▹Develop industry-specific solution patterns, demos and assets
• ▹Design and deliver demos, and lead POCs/pilots with success criteria and joint execution plans
• ▹Translate complex technical capabilities into business value and ROI for senior non-technical audiences
• ▹Guide customers on best practices for data modeling, performance, cost governance, security and operations, plus migration strategies from legacy platforms
• ▹Review and advise on architectural decisions and implementation designs
• ▹Collaborate with Sales, Customer Success, Professional Services, Product and partners; incorporate SI, ISV and cloud partner solutions
• ▹Relay field feedback to Product and Engineering
• ▹Represent Snowflake at customer workshops, executive briefings, industry events and meetups
• ▹Create technical content (presentations, reference architectures, playbooks, demos)
• ▹Mentor junior SEs

Requirements

• ▹7+ years in a customer-facing technical role (Solutions Engineer, Pre-Sales Architect, Data Architect or similar) in data/analytics or cloud
• ▹Strong hands-on expertise with cloud data platforms, data warehousing or big data technologies (e.g. Snowflake, SQL data warehouses, Hadoop/Spark, cloud-native data services)
• ▹Proficiency in SQL and experience with a programming language common in data/analytics (e.g. Python)
• ▹Proven ability to design and communicate architectures for data integration, warehousing, BI/analytics and data science/ML workloads
• ▹Industry experience or strong exposure in FSI (banks, insurers, capital markets, payment providers) and/or Telco (operators, cable/media, digital service providers)
• ▹Demonstrated success driving technical wins and expansion in enterprise accounts, ideally in a subscription or consumption-based model
• ▹Excellent communication and presentation skills with both deep technical teams and senior executives
• ▹Able to work independently and collaboratively in a fast-paced environment, managing multiple complex opportunities in parallel
• ▹Based in Malaysia, with ability to travel within the region

Nice to have

• ▹Hands-on experience with Snowflake or similar cloud-native data platforms: ingestion and transformation, performance tuning and cost governance, security, data masking and governance
• ▹Familiarity with AWS, Azure, GCP and their data/analytics ecosystems
• ▹Understanding of regulatory and compliance landscapes for FSI and Telco (e.g. data residency, Bank Negara Malaysia and regional guidelines, industry standards)
• ▹Experience with analytics/BI tools (Tableau, Power BI, Looker) and/or data science and ML frameworks
• ▹Prior field pre-sales experience at a data platform, cloud provider or analytics/AI company

Soft skills

About the company

Snowflake is powering the era of the agentic enterprise and looks for AI-native thinkers who treat AI as a high-trust collaborator in solving problems.