Salesforce CRM Technical Architect

Job Description

Salesforce CRM Technical Architect
Location: Utrecht, Netherlands (Onsite)
Experience: 12+ Years Overall | 10+ Years Salesforce Experience
Role Summary
Seeking an experienced Salesforce CRM Technical Architect with expertise in Financial Services
Cloud (FSC), Agentforce, enterprise integrations, and Legacy-to-Salesforce transformation
programs. The candidate will lead architecture, design, and delivery of enterprise Salesforce CRM
solutions.
Key Responsibilities
1 Design scalable and secure Salesforce CRM solutions leveraging FSC and Agentforce.
2 Lead end-to-end Legacy-to-Salesforce migration programs including assessment, mapping,
ETL, reconciliation, and cutover.
3 Architect FSC solutions using Client 360, Financial Accounts, Relationship Groups, Person
Accounts, Action Plans, and Interaction Summaries.
4 Define integration strategies using REST/SOAP APIs, MuleSoft, Dell Boomi, and enterprise
middleware.
5 Provide technical leadership on Apex, LWC, Flows, Platform Events, and Salesforce best
practices.
6 Drive AI-powered customer engagement solutions using Agentforce.
7 Ensure compliance with KYC, AML, GDPR, and security standards.
8 Collaborate with business stakeholders, architects, and delivery teams.
Primary Skills
Salesforce Financial Services Cloud (FSC), Agentforce, Apex, Lightning Web Components (LWC),
SOQL/SOSL, Salesforce APIs, Data Cloud, MuleSoft, Dell Boomi, REST/SOAP Integrations, Data
Migration & ETL, Security & Sharing Model, Enterprise Solution Architecture.
Mandatory Requirements
1 12+ years of IT experience with minimum 10+ years in Salesforce.
2 Mandatory hands-on experience with Salesforce Agentforce implementations.
3 Minimum 3+ years of Financial Services Cloud (FSC) experience.
4 Proven experience leading Legacy-to-Salesforce migration projects.
5 Experience delivering enterprise-scale Salesforce transformation and integration programs.
6 Strong stakeholder management and client-facing experience.
Preferred Certifications
Salesforce Application Architect, System Architect, AI Specialist, Data Cloud Consultant, FSC
Accredited Professional, MuleSoft Certification.

1. The Software Engineering Leader oversees and guides teams to deliver high quality software solutions aligned with organizational goals and industry best practices. 2. Is a professional in technology, proficient in strategic planning, decision making, and mentoring, with an extensive background in software development and leadership. 3. Is typically responsible for setting the strategic direction of software development efforts, managing project portfolios, and ensuring effective execution of software engineering initiatives to meet organizational objectives. 4. Builds skills and expertise in leadership, staying abreast of industry trends, and cultivating a collaborative and high performance culture within the software engineering team. 5. Collaborates and acts as a team player with cross functional teams, executives, and stakeholders, fostering a positive and productive environment for successful software development initiatives.

Job Description - Grade Specific

Requires a solid understanding of software development principles and strong leadership skills. Individuals in this role are expected to lead a team of developers, overseeing their work, and ensuring the teams performance. They are responsible for coordinating the teams tasks, providing guidance, and ensuring the quality of the teams output.

Ref. code: 392251

Posted on: Aug 1, 2026

Experience Level: Experienced Professionals

Contract Type: Permanent

Location:

Utrecht, NL

Brand: Capgemini

Professional Community: Software Engineering