Solution Engineer

About the role:   As a Pre-Sales Solutions Engineer, you will act as the technical lead throughout the sales cycle, partnering closely with Account Managers to support new business and growth opportunities.   You will take a consultative approach, helping customers understand how AvePoint solutions can address their technical and business needs. This role combines strong technical expertise with customer-facing engagement and commercial awareness.   This is an excellent opportunity for someone looking to develop their career in pre-sales within a fast-paced and innovative technology environment.     Key responsibilities:   Deliver tailored product demonstrations aligned to customer use cases, both remotely and in person   Lead technical discovery sessions and present solution overviews and deep dives   Support customers through evaluation, proof-of-concept and decision-making stages   Build and configure demo and proof-of-concept environments   Contribute to RFI/RFP responses, articulating business value and technical capability   Partner with Sales to understand customer objectives and position solutions effectively   Build strong relationships with key business and technical stakeholders   Support partner and marketing activities including events, webinars and workshops   Provide feedback to product and technical teams on market trends and customer requirements   Take ownership of the technical aspects of deals through to close     What you will bring:   Strong presentation and communication skills, with confidence engaging with technical and non-technical stakeholders   Fluent in English and Arabic   Ability to translate technical concepts into clear business value   Commercial mindset with an interest in sales and customer outcomes     Technical skills:   Experience with Microsoft 365 technologies (including SharePoint Online)   Knowledge of Microsoft Azure and identity technologies (e.g. Entra ID)   Understanding of identity, access and permissions management   Familiarity with networking basics (TCP/IP, DNS, Active Directory, SMTP, DHCP)   Knowledge of data protection, backup, migration, and governance concepts   Understanding of SharePoint architecture and cloud/hybrid environments   Broader awareness of cloud platforms (Azure, AWS, Google Cloud) is beneficial     #LI-SB1  Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice .