Head of Software Engineering - Mobile Apps

Job purpose

As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator.

We are seeking a passionate Head of Software Engineering who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. Working as an equal partner with the Product and Delivery teams you will deliver sophisticated and robust solutions to solve daring problems for our customers and colleagues.

You’ll be joining the leadership for the Mobile Apps Sub-domain within Online, who are responsible for our native Android and iOS mobile applications. Mobile is the most popular way for customers to shop online with M&S, so this group have a pivotal role to play in the future growth of the business and the satisfaction of our customers in the here and now.

The seven squads in this area work on the entire shopping journey from landing on the home page through to completing returns. There is a team focused on optimising the developer experience, and one looking at architectural improvements and tooling.

Our Engineering Managers each have responsibility over 1-2 squads working alongside Product Managers, in blended iOS/Android teams. We lean heavily on automation for our testing and release, and are investing in using AI to accelerate our processes.