Apprentice. IT. Development Program

## What you’ll do: • Create & Monitor operational dashboards and KPI reports. • Analyze trends and provide actionable insights. • Support monthly and quarterly business reviews. • Create newsletters and awareness campaigns. • Develop content for Viva Engage, SharePoint, and Microsoft 365 platforms. • Design infographics, success stories, and adoption communications. • Coordinate DEX community events and communications. • Create and maintain knowledge articles and user guides. • Support knowledge governance and quality audits. • Monitor content effectiveness and user engagement. • Help develop training materials and learning content. • Maintain DEX documentation repositories. • Track action items, risks, dependencies, and milestones. • Prepare sprint metrics and delivery reports. • Track automation opportunities and business outcomes. • Create AI success story communications. • Prepare adoption and value realization reports. • Assist with employee awareness and enablement campaigns. • Support employee feedback and experience initiatives. • Assist with DEX surveys and sentiment reporting. • Track adoption of digital workplace solutions. • Maintain action logs and improvement plans. ## Qualifications: ## Skills: