Professional Services Engineer

This is a client-facing role focused on solution implementation and delivery. It combines technical work with collaboration, supporting customers in deploying and integrating media asset management solutions. What You’ll Do Contribute to the implementation of VidiNet Media Asset Management solutions in customer environments Work with customers to understand requirements and support solution design Configure and support media workflows (e.g., ingest, processing, metadata, distribution) Assist with system integrations, including third-party media and broadcast systems Support REST API-based integrations with external systems Participate in system configuration, testing, and go-live activities Collaborate with internal teams (Product, Engineering, QA) to support delivery outcomes Deliver or support customer workshops, documentation, and knowledge transfer Contribute to improving delivery practices and implementation processes What You Bring Experience & Background Experience in Professional Services, Solutions Engineering, System Integration, or similar roles Experience contributing to technical delivery projects in IT, software, or media environments Degree in Engineering, Computer Science, or related field, or equivalent experience Technical Skills Familiarity with media or broadcast workflows Hands-on experience designing or configuring BPMN workflows (e.g. Camunda or similar workflow engines) Understanding of APIs, system integrations, or web services Knowledge of SQL or data-driven systems Experience with at least one programming or scripting language (e.g., JavaScript, Python, Java, C#) Exposure to Linux or containerized environments (e.g., Docker) Familiarity with cloud platforms (e.g., AWS) Tools & Technologies (Optional) Observability or search platforms (e.g., OpenSearch) Version control and CI/CD tools (e.g., GitHub) Configuration or automation tools (e.g., Ansible, Chef) What Helps You Succeed Clear communication and willingness to work with customers and teams Ability to explain technical concepts in a simple and structured way Collaborative and team-oriented approach Problem-solving mindset and attention to detail Ability to manage priorities in a dynamic environment Interest in learning and developing new skills Fluency in English (written and spoken) Originally posted on Himalayas