IT Support Specialist - CAD Systems

Title: IT Support Specialist (CAD Systems) Location: Indianapolis, IN (On-site) Type: Full-Time Industry: Civil Engineering / Infrastructure Overview A well-established, growth-oriented engineering firm is seeking an IT Support Specialist (CAD Systems) to support Autodesk and Bentley platforms used on large-scale civil infrastructure projects. This is a technical IT role focused on system deployment, administration, and advanced support— no CAD design or drafting required . You’ll work closely with engineers, IT leadership, and software vendors to ensure reliable, high-performing CAD environments across the organization. Key Responsibilities Deploy, configure, and support Autodesk & Bentley CAD systems (Civil 3D, AutoCAD, Revit, MicroStation, OpenRoads) Manage updates, patches, configurations, and CAD standards Provide Tier 2/3 support for CAD performance, licensing, and interoperability issues Act as a primary technical contact for Autodesk and Bentley support Administer licensing and support CAD data platforms (ProjectWise, Autodesk Docs, BIM 360) Partner with infrastructure teams to optimize workstation and virtual environments Identify opportunities for automation and process improvements Qualifications Required 1–3 years of experience in IT support, CAD systems administration, or software deployment Hands-on experience with Autodesk and Bentley platforms Strong Windows OS, networking, and troubleshooting skills Experience supporting CAD environments in virtual or hybrid infrastructures Preferred Experience with ProjectWise, Autodesk Docs, or BIM 360 Scripting or automation experience (PowerShell, Python, batch) Relevant certifications (Autodesk, Bentley, CompTIA) Why Consider This Role Support high-impact infrastructure projects Work across both Autodesk and Bentley ecosystems Stable organization with strong investment in technology and people Competitive compensation, benefits, and long-term growth opportunities