Senior Forward Deployed Engineer

About the Role Join a customer-facing engineering team at a European AI commerce SaaS company. You'll bring software engineering experience to solutions that use AI chat and voice agents to help shoppers navigate complex product ranges, with online and in-store experiences that include search and checkout. What You'll Do Apply software engineering skills in a customer-facing solutions or implementation context. Contribute to customer-facing work involving AI chat and voice agents for complex product ranges. Support solutions that connect product discovery with search and checkout experiences. What We're Looking For Hands-on software engineering experience in a customer-facing role, such as forward deployed, solutions, or implementation engineering. German language proficiency. Location This is a remote role open across Europe. The primary location is Cologne, North Rhine-Westphalia, Germany, and the team is based in Hamburg.