
Business Support Hub - Technology Consulting - Egypt / Jordan
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
The opportunity
Act as a strategic enabler for pursuit teams by providing industry and account insights, access to intelligence and reusable assets, shaping EY’s value proposition, and crafting client-aligned approaches—empowering teams to deliver competitive, insight-rich proposals that drive wins and business growth.
Skills and attributes for success
Pursuit Intelligence & Approach Development
• Understand pursuit objectives and required level of support, prioritize requests to focus efforts effectively, and align with pursuit teams on expected outcomes and deadlines
• Build on existing knowledge to analyze industry trends, market dynamics, and competitor activities, generating actionable intelligence that informs pursuit strategies
• Gather and enrich existing information on client account history, performance, and strategic priorities to identify opportunities, anticipate needs, and shape winning pursuit strategies
• Shape a compelling perspective that demonstrates understanding of client challenges and anticipates potential solutions to address their needs
• Identify and articulate EY’s competitive edge by showcasing proprietary, field proven methodologies & tools, highlighting successful case studies in similar projects, supporting the assembly of a team that meets project requirements, and helping to identify a panel of relevant sectoral/functional experts
• Develop detailed project approaches aligned with the RFP’s scope of work, ensuring messaging is clear, consistent, and tailored to the client’s context
• Curate and adapt relevant support materials for pursuit needs
• Provide feedback on proposal content to enhance win probability, considering both technical quality and commercial aspects
• Support other ad-hoc requests from pursuit teams as needed, ensuring timely and relevant assistance
Pursuit Coordination & Operations Management
• Coordinate and manage the proposal development process, ensuring adherence to timelines, facilitating internal reviews & approvals, and following established stages and processes
• Develop and maintain trackers to log requests, prioritize tasks, and monitor follow-ups, ensuring smooth workflow and timely completion
• Develop dashboards to track progress, measure performance, and provide visibility on work completed
Pursuit Review & Excellence
• Review proposal content to ensure it is free of grammatical and formatting errors, and enhance the overall look and feel for a professional, client-ready presentation
• Enhance the visual appeal and overall design of proposals
• Conduct end-to-end quality assurance on proposals to ensure completeness, accuracy, and alignment with client and pursuit requirements
Knowledge Management & Thought Leadership
• Collect, review, store and archive data from pursuits and market research to ensure a central, structured, and retrievable knowledge base
• Maintain and update repositories of credentials, insights, and other reusable proposal materials (e.g., methodologies, tools, standard approaches, expert CVs), ensuring easy access, searchable tagging, and high-quality, accurate information and leverage technology/AI for collaboration, efficiency & scalability
• Gather market and industry insights continuously to enrich repositories and provide actionable intelligence for pursuit teams
• Establish and enforce guidelines for developing reusable assets, share them with pursuit teams, and guide correct usage to minimize rework
To qualify for the role, you must have:
• Bachelor’s degree in Engineering, Business, Economics, Computer Science, or related fields (from a reputed university)
• Preferred: Masters in a relevant business discipline
• PMP certification or equivalent is a strong advantage
• 5+ years of relevant professional experience
• Based in Cairo (Egypt) or Amman (Jordan) with flexible remote work options
• No travel required
Ideally, you’ll also have
Business Acumen
• Exposure to key business domains, among which are transformation programs, performance improvement,
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