Microsoft Dynamics Architect

Microsoft Dynamics 365 Architect Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path.  Position Overview We are seeking a Microsoft Dynamics 365 Architect  to support a major  contact center modernization initiative , including the migration from  Genesys to Microsoft Dynamics 365 and Power Platform . This is a hands-on senior role combining  solution architecture, development, integration, troubleshooting, and technical leadership . The ideal candidate has experience with enterprise Dynamics 365 implementations,  multiple call centers , and designing scalable customer service solutions. Key Responsibilities Lead technical design and development of  Dynamics 365 Customer Service/Customer Engagement  solutions. Support the  Genesys-to-Microsoft contact center migration , including requirements, fit-gap analysis, architecture, development, testing, and deployment. Design solutions for  multiple call centers, queues, agents, customer interactions, and business units . Determine when to use standard Dynamics 365 capabilities versus customization or integration. Experience developing Dynamics 365 plugins, custom APIs, workflows, and client-side customizations. Configure Dataverse, forms, views, business rules, workflows, dashboards, and security. Experience with  Power Apps and Power Automate . Develop  C#/.NET plugins, custom APIs, workflows, JavaScript/TypeScript, Power Fx, and PCF controls . Build Power Apps and Power Automate solutions. Design integrations using  REST APIs, Azure Functions, Logic Apps, Service Bus, API Management, and custom connectors . Support data migration, mapping, cleansing, transformation, and validation. Establish Dynamics 365/Power Platform  ALM, DevOps, CI/CD, and deployment practices  using Azure DevOps and Git. Design secure, scalable, and maintainable solutions and troubleshoot complex production issues. Provide technical leadership, participate in architecture/code reviews, and mentor developers. Required Qualifications 5 + years of Dynamics 365, Power Platform, or enterprise CRM development experience . Experience leading or contributing to full Dynamics 365 implementations. Strong experience with  Dynamics 365 Customer Service/Customer Engagement  and Dataverse. Strong development skills in  C#, .NET, JavaScript/TypeScript, and Power Fx . Experience with plugins, custom APIs, workflows, client-side customization, Power Apps, and Power Automate. Strong understanding of  Azure integration services, REST APIs, security, and enterprise architecture . Experience with  Azure DevOps, Git, CI/CD, and Dynamics 365 ALM . Strong troubleshooting, problem-solving, and communication skills. Preferred Experience Genesys-to-Microsoft/Dynamics 365 contact center migration  experience. Experience architecting or supporting  multiple call centers . Experience with Microsoft contact center/voice solutions and telephony integrations. Experience with Azure Functions, Logic Apps, Service Bus, API Management, Power BI, and PCF. Dynamics 365, Power Platform, or Azure certifications. Experience in  financial services, payments, banking, healthcare, or other enterprise environments . Ideal Candidate We are looking for a  hands-on senior engineer or architect  who can bridge business requirements and technology—someone who can design the architecture, write code, troubleshoot complex issues, and guide the team toward scalable Dynamics 365 solutions. Primary Focus:  Dynamics 365 + Power Platform + Azure +  Genesys-to-Microsoft Contact Center Migration  + Enterprise Architecture. Job Type   Full time  Schedule  Monday to Friday  Work Location   Alpharetta, GA  Omaha, NE  Frisco, TX  Remote Benefits   Health insurance   Health savings account  Dental insurance  Vision insurance  401(k) matching  Life insurance  Paid time off  Parental leave  Disability insurance  Childcare assistance  Education reimbursement  Fitness membership  Volunteer time off  This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only.   Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.