Director, Technical Solutions

Responsibilities

• ▹Set strategic direction and annual priorities for the global Technical Solutions department
• ▹Manage and mentor a global team of managers and senior contributors
• ▹Establish and track departmental KPIs, success metrics, and budgets
• ▹Oversee global methodology for pre-sales technical engagements, scoping, and solution architecture design
• ▹Standardize global product demonstration and technical presentation assets
• ▹Act as executive technical sponsor for key accounts to resolve strategic roadblocks
• ▹Partner with Product and Engineering leadership to translate customer trends into product roadmaps

Requirements

• ▹6+ years in a customer-facing technical leadership role (Solutions Architecture, Sales Engineering, or Technical Program Management), including 3+ years in a manager-of-managers capacity
• ▹Demonstrated success setting departmental vision and managing global remote teams
• ▹Subject matter expertise in Offensive Security: Penetration Testing, Bug Bounty, and Red Teaming methodologies
• ▹Exceptional ability to translate complex technical concepts into business value for executives
• ▹Advanced experience with CRM platforms and project management frameworks

Nice to have

• ▹Experience in the technology and cybersecurity vendor space, particularly offensive security services
• ▹Track record of driving efficiency through automation and process optimization
• ▹Bachelor's or Master's degree in Computer Science, Engineering, or related field

Soft skills

What we offer

• ▹Base pay range: $147,200–$184,000 (US national average)
• ▹Eligible for discretionary bonus or commission plan
• ▹100% remote, work-from-home

About the company

Bugcrowd has run a crowdsourced cybersecurity platform since 2012, connecting a global network of ethical hackers with its AI-powered Security Knowledge Platform (CrowdMatch™). Headquartered in San Francisco and New Hampshire, it is backed by General Catalyst, Rally Ventures, and Costanoa Ventures.