Staff, Business Intelligence Engineer

Responsibilities

• ▹Analyze large datasets using advanced techniques to extract insights and improve revenue operations efficiency
• ▹Build automated data reconciliation and quality checks for dashboards and reports
• ▹Create data visualizations that make complex insights accessible to a broad audience
• ▹Build and maintain data models supporting GTM strategic decisions
• ▹Drive BI-as-Code automation using Git, automated testing, and CI/CD pipelines
• ▹Collaborate cross-functionally with Sales, Marketing, Finance, and Product
• ▹Identify opportunities to improve data quality, reporting, and analytics tooling

Requirements

• ▹8+ years of experience in business intelligence, analytics engineering, or data engineering, ideally supporting GTM/sales analytics in SaaS
• ▹Experience with BI platforms such as Tableau, especially for executive and sales reporting
• ▹Advanced SQL expertise and hands-on data modeling experience
• ▹Proven ability to partner with stakeholders to codify and reconcile business metrics
• ▹Track record implementing data quality and testing frameworks, including CI/CD and data observability
• ▹Strong technical communication and mentorship skills

Nice to have

• ▹Bachelor's or Master's degree in a quantitative field (Computer Science, Engineering, Mathematics, Economics)
• ▹Software engineering mindset applied to data (code reviews, automated testing, Dev/Staging/Prod separation)
• ▹Experience with code-based BI/semantic tools such as Looker/LookML, dbt, Cube.js, or Apache Superset
• ▹Strong Git and CI/CD proficiency (GitHub Actions, GitLab CI, Jenkins)
• ▹Experience with AI products such as Claude, Cortex, Glean, or Gemini
• ▹Experience with GTM tech stacks such as Salesforce or Gong
• ▹Experience establishing data culture and best practices in a fast-paced organization

Soft skills

What we offer

• ▹Competitive pay and equity plan eligibility
• ▹Generous time off and flexible parental/wellness leave
• ▹Healthcare coverage and retirement savings program (401k)
• ▹Corporate bonus plan eligibility

About the company

Twilio is a remote-first communications platform company empowering hundreds of thousands of businesses and millions of developers worldwide to build personalized customer experiences.