Forward Deployed Engineer (FDE)

Stack

Responsibilities

• ▹Serve as a trusted advisor to key enterprise customers, providing technical insights and strategic recommendations, particularly around Cloudflare's Workers and Workers AI platforms
• ▹Lead architectural discussions, design sessions, and solution reviews to ensure optimal application of Cloudflare's offerings
• ▹Diagnose complex technical issues and deliver strategic solutions in collaboration with support and product teams
• ▹Design and configure comprehensive Application Security solutions using Cloudflare Workers to optimize global traffic and Network Security
• ▹Support the account team by navigating and managing complex Terraform-heavy configurations for operational stability
• ▹Act as a strategic liaison between the customer and internal Cloudflare teams (Product, Support, Engineering), advocating for customer needs and influencing the product roadmap
• ▹Manage complex, fast-moving technical discussions primarily through Slack
• ▹Leverage AI/LLM knowledge to align Cloudflare's capabilities with the customer's AI-focused culture and future goals
• ▹Stay with the account post-migration as a trusted advisor, identifying future strategic initiatives including a transition to Network Security and SASE architectures

Requirements

• ▹10+ years of technical customer-facing experience, with a proven track record as a technical architect or lead on complex enterprise-level projects in cloud networks, web infrastructure, or security
• ▹Extensive and proven knowledge of platforms such as Cloudflare's Application Security, Workers and Workers AI, cybersecurity, web performance, and cloud infrastructure
• ▹Extensive experience implementing and supporting complex technical solutions using Terraform
• ▹Demonstrated ability to build trust and rapport in challenging environments, remaining flexible and persistent
• ▹Advanced communication skills navigating a 'Slack-first' culture, providing clear guidance under pressure
• ▹Strong technical understanding of and passion for AI/LLM concepts
• ▹Strong knowledge of networking protocols, cybersecurity, and industry standards (e.g., Zero Trust/SASE)

Nice to have

• ▹Experience or strong interest in transitioning application-heavy environments toward comprehensive Network Security and SASE models
• ▹Proficiency in coding languages beyond Terraform to automate tasks at scale and build proof-of-concept setups
• ▹Experience managing or advising on project-based fund pools to maximize a customer's strategic investment

Soft skills

What we offer

• ▹Health & welfare benefits: medical/Rx, dental, and vision insurance, flexible spending and commuter spending accounts, fertility & family forming benefits, on-demand mental health support and Employee Assistance Program, global travel medical insurance
• ▹Financial benefits: short and long term disability insurance, life & accident insurance, 401(k) retirement savings plan, employee stock purchase plan
• ▹Time off: flexible paid time off covering vacation and sick leave, plus parental, pregnancy health, medical, and bereavement leave
• ▹Eligible to participate in Cloudflare's equity plan and Sales Compensation Plan (on-target incentive compensation)

About the company

Cloudflare's mission is to help build a better Internet. The company operates one of the world's largest networks, protecting and accelerating internet applications for customers ranging from individual bloggers to Fortune 500 companies — without added hardware, installed software, or code changes. Cloudflare has been named to Entrepreneur Magazine's Top Company Cultures list and ranked among Fast Company's World's Most Innovative Companies. Through initiatives like Project Galileo and the Athenian Project, and free services such as the 1.1.1.1 DNS resolver, Cloudflare also works to protect civil society, journalists, and election infrastructure online.