Staff Product Manager – AI Foundations

Stack

Responsibilities

• ▹Define strategy, roadmap, and success metrics for Plaid's core AI and data foundation
• ▹Partner with Engineering and Data Science to design scalable AI systems, from training/evaluation pipelines to APIs
• ▹Drive initiatives from concept to production, balancing rapid experimentation with reliability and responsible AI
• ▹Collaborate closely with research, platform, and product teams to embed AI capabilities across products
• ▹Use metrics, model performance data, and customer feedback to validate impact and inform prioritization
• ▹Translate complex AI concepts into clear narratives for technical and non-technical stakeholders

Requirements

• ▹8+ years of product management experience, including leading AI/ML products from concept to production with measurable impact
• ▹Deep technical fluency in how modern ML systems are trained, evaluated, deployed, and monitored
• ▹Strategic and executional range: able to define long-term AI vision while delivering near-term experiments and launches
• ▹Platform mindset with experience building scalable developer or data platforms, APIs, and frameworks
• ▹Strong communicator able to translate complex AI concepts for technical and non-technical audiences
• ▹Commitment to responsible AI and transparency, especially in regulated or high-trust domains

Nice to have

• ▹Hands-on experience with LLMs, embeddings, or agentic systems in production
• ▹Familiarity with applied AI in regulated or high-trust domains such as fintech, identity, or risk

Soft skills

What we offer

• ▹Additional compensation in the form of equity and/or commission, depending on the role
• ▹Comprehensive benefits package: medical, dental, vision insurance, and 401(k)

About the company

Plaid is a fintech company that connects developers and financial institutions, with a network covering 12,000 financial institutions across the US, Canada, the UK, and Europe. Founded in 2013 and headquartered in San Francisco, Plaid also has offices in New York, Washington D.C., London, and Amsterdam, serving customers such as Venmo, SoFi, and several Fortune 500 companies.