Senior Software Engineer – AI Tooling

Responsibilities

• ▹Design, build, and operate internal tools and platform capabilities for high-leverage non-engineering workflows
• ▹Translate ambiguous internal pain points into simple, durable software products
• ▹Define platform constraints (auth, runtime, storage, deployment, maintenance) for safe broader use
• ▹Balance flexibility with clear boundaries between Retool, Scaffold, and a new AI-native internal tool surface
• ▹Partner with Security, Infrastructure, and internal stakeholder teams to ship reliable production systems
• ▹Own systems end-to-end: implementation, rollout, support, and iterative improvement

Requirements

• ▹5+ years of professional software engineering experience
• ▹Strong experience building and operating production systems
• ▹Experience building internal tools, platforms, or workflow software
• ▹Strong product judgment and communication in ambiguous spaces
• ▹Hands-on experience using AI-powered development tools, agents, or automation
• ▹Strong builder mindset, comfortable creating the first version of a product without a clear industry template

Nice to have

• ▹Experience with developer tooling, internal platforms, or infra-adjacent systems
• ▹Experience with auth, service accounts, constrained runtimes, or internal security boundaries
• ▹Experience building products for non-engineering users
• ▹Exposure to agentic workflows, automation, or AI-enabled internal applications

Soft skills

What we offer

• ▹Additional compensation in the form of equity and/or commission, depending on the role
• ▹Comprehensive benefits package: medical, dental, vision insurance, and 401(k)

About the company

Plaid is a fintech company that connects developers and financial institutions, with a network covering 12,000 financial institutions across the US, Canada, the UK, and Europe. Founded in 2013 and headquartered in San Francisco, Plaid also has offices in New York, Washington D.C., London, and Amsterdam, serving customers such as Venmo, SoFi, and several Fortune 500 companies.