The Technical Success team ensures the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises; as a Solutions Engineer, you'll act as a solutions-oriented technical leader helping customers realize business value, based in Madrid.
Stack
Responsibilities
- ▹Serve as the primary technical subject matter expert for a portfolio of customers, embedding deeply to design and deploy GenAI solutions
- ▹Engage with senior stakeholders to identify, prioritize, and validate the highest-value GenAI applications
- ▹Accelerate customer time to value through architectural guidance, hands-on prototypes, and best practices for scaling
- ▹Maintain strong relationships with leadership and technical teams to drive adoption, expansion, and successful outcomes
- ▹Contribute to open-source resources and enterprise-facing technical documentation
- ▹Share learnings and collaborate with internal teams to inform product development and improve customer outcomes
- ▹Codify knowledge and operationalize technical success practices to scale the Solutions Architecture team's impact
Requirements
- ▹5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers
- ▹Strong communicator, able to explain technical and business concepts to executive and practitioner audiences alike
- ▹Experience leading complex deployments of Generative AI or traditional machine learning systems, ideally including infrastructure and network architecture
- ▹Hands-on proficiency in languages like Python, JavaScript, or similar, comfortable building prototypes or proofs of concept
- ▹Takes end-to-end ownership of challenges, proactively acquiring new skills as needed
- ▹Humble, collaborative mindset, eager to support teammates and customers
- ▹Thrives in fast-paced environments, managing multiple workstreams and prioritizing for highest impact
Soft skills
CollaborationHumilityCommunicationProactive learning
About the company
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company pushes the boundaries of AI capabilities and safely deploys them through its products.
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